Welcome to Pura Vida Bracelets®. These Terms of Purchase govern your use of
www.pvrauidobracellets.com (the "Website") and any purchases made through our platform. By placing an order with us, you agree to these terms. Please read them carefully.
- All orders placed through the Website are subject to acceptance by Pura Vida Bracelets®. We reserve the right to refuse or cancel any order for any reason, including but not limited to inventory shortages, pricing errors, or suspected fraud.
- You will receive an order confirmation email once your order is processed. This confirmation does not constitute acceptance; acceptance occurs when your order is shipped.
- All prices listed on the Website are in USD (United States Dollars) and include applicable taxes, unless otherwise stated.
- We accept major credit cards, debit cards, and other payment methods as indicated at checkout. By providing payment information, you warrant that you are authorized to use the payment method and that the information is accurate.
- Payment is processed at the time of order placement. If payment is declined, your order will not be processed.
- We are not responsible for pricing errors. In the event of a 明显 (obvious) pricing error, we may cancel your order and refund any amounts paid, or contact you to confirm your willingness to proceed at the correct price.
-
Shipping Timeline: Orders typically ship within 1-3 business days. Delivery is estimated to take 6-12 days from the date of shipment, regardless of domestic or international destination.
-
Free Shipping: All orders qualify for complimentary shipping, with no minimum purchase required.
-
Shipping Address: It is your responsibility to provide a complete and accurate shipping address. We are not liable for orders delivered to incorrect addresses provided by you. If an order is returned due to an invalid address, you may be responsible for additional shipping costs to resend the order.
-
Tracking: Once your order ships, we will provide a tracking number via email to help you monitor delivery progress.
-
Return Policy: We offer a 60-day return window from the date of delivery. Items must be returned in their original condition, unused, and with all original packaging to qualify for a refund.
-
Return Process: To initiate a return, contact our customer service team at service@pvrauidobracellets.com. We will provide instructions for returning your item.
-
Refunds: Upon receipt and inspection of your returned item, we will process your refund within 5-10 business days. Refunds will be issued to the original payment method used for the purchase.
-
Exceptions: Custom or personalized items may not be eligible for return unless damaged or defective.
- We strive to provide accurate descriptions, images, and specifications of our products. However, we do not warrant that product images will exactly match the actual item due to variations in screen settings or lighting.
- Colors, materials, and designs may vary slightly from what is shown on the Website, as our jewelry is crafted with artisanal care.
- All content on the Website, including but not limited to designs, logos, images, text, and product names, is the property of Pura Vida Bracelets® and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.
- Pura Vida Bracelets® shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or purchase of our products, including but not limited to delays in delivery, loss of use, or loss of data.
- Our total liability for any claim related to your purchase shall not exceed the total amount paid for the affected item(s).
- These Terms of Purchase shall be governed by the laws of the state of Florida, United States, without regard to its conflict of law principles.
- We may update these Terms of Purchase from time to time. Any changes will be posted on the Website, and your continued use of the Website or placement of orders after such changes constitutes acceptance of the updated terms.
If you have questions about these Terms of Purchase, please contact us:
- Email: service@pvrauidobracellets.com
- Website: www.pvrauidobracellets.com
- Mailing Address: 328 Missouri Avenue, Jacksonville, Florida 32254, United States